Terms and Conditions


Terms and conditions


PlingToys (Magic Cloud) sells physical products, downloads of data, goods and services to you, subject to the terms and conditions set out below. By using the website, you agree to be bound by these terms and conditions.


The term PlingToys or Magic Cloud or ‘us’ or ‘we’ refers to the owners of the website whose company registration number is 07415109. The term ‘you’ refers to the user or viewer of our website.




All prices are in pounds sterling (GBP)


Stock & Delivery


We only sell brand new products, not used items. All our product are currently made in the UK, as defined by https://www.gov.uk/rules-of-origin


Products are usually in stock and will be despatched within 48 hours. We will try to keep you informed of the progress of your order. When an item is back-ordered an expected shipping date will be communicated as soon as possible. We welcome Purchase Orders. Our shopping cart generates a PO for you.


Secure SSL Credit Card payment via PayPal


We use Paypal to process our transactions. They’re reliable, secure and you don’t need an account in order to use the service. You do not need a Paypal account to buy goods. Credit Card purchase can be made without needing to register with Paypal.




If you want to cancel your order, please notify us as soon as possible. In addition to your Statutory Right & Distance Selling Regulations, we offer a full no quibble money back guarantee. We stand behind our product and if it fails you, we will offer a full refund. Even if it doesn’t fail, we will refund you in full.


Guarantees and returns


All items are guaranteed to be brand new and should reach you in perfect condition.


Governing law and jurisdiction


These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.


Contact us


If at any stage in the ordering process you encounter a problem please get in touch with us [email protected] or 01273 961511